IRES has a talented and helpful staff to assist subscribers and provide customer service related to our information system database and to carry out our Mission Statement.

Jeff Bosch
CEO
Coordinates operations, personnel, and services of IRES.
Melissa Curtis
Accounts Manager
Invoicing, account reconciliation, customer support, and special projects.
ext. 106

Julie Dahl
Vice President & Industry Relations
Industry relations, vendor liaison, HR and rules and regulations.
ext. 110

Juliet Frank
Training Coordinator
Training, customer service, transfers, and special projects.
ext. 104

Alyx Landeros
Customer Relations Specialist
Customer support, database integrity, and special projects.
ext. 102

Annie McLaughlin
Director of People & Culture
Team management, podcast host, special projects, and customer service.
ext. 103

Tiffany Thatcher
Customer Care Specialist
Customer support, subscriber agreements, database integrity, and special projects.
ext. 105

Sokie Thoeun
Customer Care Specialist
Customer support, database integrity, special projects, and IDX compliance and audits.
ext. 101

Delana Tjeerdsma
E-Learning & Marketing Manager
Training liaison and development, marketing materials, video creation, and customer service.
ext. 109