IRES has a talented and helpful staff to assist subscribers and provide customer service related to our information system database and to carry out our Mission Statement.
Melissa Curtis
Accounts Receivable Specialist
Invoicing, account reconciliation, customer support, and special projects.
ext. 106
Julie Dahl
Vice President of Industry Relations
Industry relations, vendor liaison, HR and rules and regulations.
ext. 110
Jennifer Dimiceli
Accounts Manager
Quarterly billing statements, customer accounts, automatic credit card payments, and customer records.
ext. 113
Juliet Frank
Training Coordinator
Training, customer service, transfers, and special projects.
ext. 104
Lauren Hansen
CEO
Coordinates operations, personnel, and services of IRES.
ext. 111
Barbara Koelzer
Government Affairs Director
Monitors local legislation on behalf of real estate professionals.
Annie McLaughlin
People & Culture Manager
Team management, podcast host, special projects, and customer service .
ext. 103
Nikki Perez
Communications Specialist
Customer support, marketing, database integrity, and special projects.
ext. 108
Juli “JP” Pleitner
Product Manager
Product Manager of IRESis.com and ColoProperty.com®.
ext. 114
Tiffany Thatcher
Customer Care Specialist
Customer support, subscriber agreements, database integrity, and special projects.
ext. 105
Sokie Thoeun
Customer Care Specialist
Customer support, database integrity, and special projects.
ext. 101
Delana Tjeerdsma
E-Learning & Marketing Manager
Training liaison and development, marketing materials, video creation, and customer service.
ext. 109
Acacia Voynar
Data and Software Analyst
System testing, statistics, special projects, customer service, data delivery and ColoProperty.com® framing and inventory solutions.
ext. 107
Alyx Yeates
Customer Relations Specialist
Customer support, database integrity, and special projects.
ext. 102
