Big News for Contacts Dashboard

Be Proactive with New, Improved Features in the IRESis Contacts Dashboard

The Contacts Dashboard is a one-stop-shop for all things client related! You can add and view contact information, create Prospect searches, view MySite activity, manage contracts, and stay up to date on client interactions.

Refreshed Activity Feed

The new features and updates add even more value to this client relationship hub. While these features were previously available, Upcoming Events & Recent Activity have been refreshed to appear as individual sections. Our newest Dashboard feature is Alerts.

Illustration of the Contacts Dashboard. Stars indicate sections Alerts, Upcoming Events, and Recent Activity.
New Alerts

Alerts display only when there are technical difficulties delivering email sent from within to an email recipient. These Alerts will appear on the top of the Contacts Dashboard Activity Feed for up to 2 weeks. Every Alert will be accompanied by an email error status such as Deferred, Expired, or Bounced.

  • A Deferred tag means there is a delay in sending the message due to an issue with the recipient email server. It could be the inbox is full, or other technical difficulty. The IRESis mail server will attempt to deliver the message about 5 more times before it moves to an Expired status.
  • An Expired tag means that the message has been deferred the maximum number of times and will not attempt any future deliveries of the specific message. This does not impact future emails you send to the client.
  • A Bounced tag means we successfully connected with the email domain server (think “Gmail”) but the email provided can’t be found or doesn’t exist. This could be because of a typo when you entered the email address on the contact record, or the recipient may have deleted the account and created a new one.

In any of these scenarios, the goal is for you to reach out to your client and work through the email issues. Your client will likely not know there is even an issue happening. This is another way to show your dedication to providing your clients with stellar service.

By clicking on the Alert, you can view the Alert details and a snapshot of the email that was sent. This snapshot includes the date and time the original email attempted to send, the message content, and a link directing you to the listings, contracts, draft, report, or business opportunity. Based on the message found inside the question mark icon, you likely need to reach out to your client to correct an email address or let them know that the email was rejected by their mail program. Alerts allow you to proactively reach out to your clients and ensure they are receiving all the information they expect from you.

Email History in Contact Details

We’ve got big news for inside your individual Contact record, too! We’re saving emails you send to individual clients and recording them in a new Email History tab. This email history tab (displays as “History”) includes a record of the most recent 1,000 emails sent to the individual.

Illustration of the Email History tab of Contact Details. The History tab is highlighted.

System emails tracked on the history tab include the same message that will Alert if they fail:

  •® Usage Reports (found in My Listings)
  • MySite Collections (both manually created and auto-generated through Prospects)
  • Listing Links (generated by Prospects with no MySite or manually sent emails from the Report Window)
  • Shared Listing Draft Review Emails (available through Listing Draft)
  • Contracts (available through the Contracts Module)
  • Shared Business Opportunities (found in Non-MLS)

You can sort the history by clicking the header name at the top of each column. You can also use the keyword search to search on Type, Subject (title only), or Status.

Illustration of the sortable headers and keyword search field for the History tab in Contact Details.

Click to view the same details as seen in the Alerts on the Activity Feed for both confirmed sent emails as well as emails that were unable to send successfully.

Illustration of email history snapshot and email log. Also shows a blue existing contact indicator and a gray unsaved email address.

An email address that displays in gray refers to an email that is not associated with a contact; a blue button surrounding an email address indicates an existing contact record in your Contacts Dashboard. Pro Tip! When you see a gray email address, consider creating a new contact record or updating your existing contact record with the new email address.

Be Proactive

Why wait to get a call from your client to tell you, “Where’s that email?” Be proactive! Quickly view and remedy any Alerts immediately.

We hope you enjoy these new features built to help you bring your a-game!

Just a few days left to earn your FREE floor plans with FlōPlan

Get those listings covered

April 24th is the last day to earn free floor plans with the FlōPlan App. Don’t forget that every two floor plans you create with the FlōPlan App = one FREE floor plan!

There is no limit to this offer, so get to scanning and maximize your rewards.

Don’t have the FlōPlan app? Download it today!

The IRES / FloPlan partnership offers IRES subscribers a discount off the retail price reducing costs from $35 to $12 per scan. We look forward to helping you get started. The first step is setting up your account. Set up is fast and easy – all you need are your existing MLS credentials! Just download the mobile app to get started!

Learn More About FloPlan:

IRESis Learning Center: Everything You Need to Know

Access the Learning Center in IRESis for valuable information that is quick and easy to digest. 

The Learning Center includes training packets, tutorial & informative videos, links to in-depth information, and more.  The page is broken down into tabs, with each tab having a different focus. This helps you get the information quickly when you need it. 

For example: The “Find Property” tab includes all training materials geared towards locating properties, both in IRES, and in our 3rd Party Vendor products. 

Additionally, find our phone number and a link to our Live Chat feature available Monday-Friday 8-5pm. Other resources found in our Learning Center are links to our Latest Enhancements, Glossary, and general computer help.  Registration for our classes is made easy with our full training calendar at your fingertips, simply click on the class you would like to attend and register.

Our Learning Center is constantly updated as new features arise and changes occur.  Check it out now under the Resources tab in IRESis!

Delana Tjeerdsma is the E-Learning & Marketing Manager for IRES MLS.

SentriLock: Information on Supported iOS and Android Versions

For the best user experience we recommend using the most current operating system version for your device and enabling auto updates on the application in your App or Google Play Store to ensure you are on the most recent version of our app.

PRO TIP: Be sure to update your device before you update your App.

Minimum Supported*
Apple iOS 13

Android 10

The SentriKey® Real Estate Mobile App is not compatible with Windows Mobile or Blackberry operating systems.

Bluetooth® connectivity requires a Bluetooth® Low Energy compatible device plus the supported operating systems referenced above.

Web Minimum Supported
PC/Operating System: We recommend the most recent version of Windows or OS.
Web Browser: We recommend using the latest Microsoft, Chrome, Firefox, or Safari browser for the best user experience.
Connectivity: Internet access

Note: Certain firewall systems and network configurations can prevent communication with the SentriLock system. Reconfiguration of services or network settings may be necessary on the users end. As always if you have any questions, please reach out to our Customer Service Team if you need assistance at 513-618.5800.

*Minimum supported as of the publishing of this post. To get the most up to date information see SentriLock’s dedicated minimum requirements page.

Scan Your Listings Earn Free Floor Plans

Yes, FREE floor plans!

Now through April 24th, you get a FREE plan for every 2 you scan!

Have you been scanning your listings with the FlōPlan App? If not, you’re missing out on FREE floor plans.

The FlōPlan System integrates directly with IRES. This means that you can link floor plans to your listings with a push of a button from the FlōPlan App. To create a floor plan, all you need is your smartphone and a quick walkthrough of your listing.

Scan all of your listings now through April 24th to take advantage of this promotion! 

Happy Scanning!

Learn More About FloPlan:

Changes to PPAR/RSC Data Sharing


We would like to take a moment to update you on our data sharing agreements as some changes are coming soon. 

PPAR/RSC has informed us they are ending the data sharing agreement with IRES effective April 7, 2022 as PPAR/RSC’s board of directors reevaluates its subscription strategy. As a result, on April 6, 2022, IRES subscribers will no longer be able to see PPAR/RSC listings in the IRES platform and IRES listings will no longer be available to PPAR/RSC subscribers. 

To help you with accessing inventory in this area, there are two tools that might be of use: 

  • RPR View: This platform is an alternative option for REALTORS®. You can access this through the IRES database.
  • Realtor.comPRO: All IRES subscribers can access PPAR/RSC-area listings through this website. 

Please reach out to IRES for more information on each service.

Data sharing agreements between IRES and REcolorado, ROCC and CREN remain in place and unaffected. We are excited to continue to offer these benefits as part of your IRES MLS subscription. 

While we are disappointed data sharing with our colleagues in the Colorado Springs area has been discontinued, we remain committed to seeking out collaboration opportunities in the future. IRES will continue to work on bringing you enhanced listing access for the benefit of you and your customer.

Thank you for your patience and please let us know if you have any questions.

Jeff Bosch

 Spring Special! FREE Floor Plans with the FlōPlan App

Scan 2 Get 1 FlōPlan Promo through April 24, 2022

Scan Your Listings and Earn Free Floor Plans

We are excited to present you with an exclusive offer: Starting today and going through April 24, 2022, we are giving you one FREE floor plan for every two floor plans you create using the FlōPlan App.

TODAY through April 24th, get out and scan all of your listings to maximize your reward!  Your free scans will be applied to your account at the end of the offer period.

Get FREE Floor Plans to Wow Potential Buyers

The IRES / FloPlan partnership offers IRES subscribers a discount off the retail price reducing costs from $35 to $12 per scan.

We are excited to present a limited time scan-2-get-1-free offer over the next month! Between March 21st and April 24th, every 2 floor plans you create with the FlōPlan App equals one FREE floor plan.

Scan Two Properties, Get A Free Floor Plan

All you need to do is scan the property and link the floor plan directly to your listings using the FlōPlan App. No other action is required!

There is no limit to this offer so be sure to scan all of your listings and maximize your reward! Free floor plans will be automatically credited to your account once the contest has ended after April 24th. You will receive an email when your free floor plans have been credited to your account after the promotional period.

Happy Scanning!

Don’t have the FlōPlan app? Download it today!

We look forward to helping you get started. The first step is setting up your account. Set up is fast and easy – all you need are your existing MLS credentials! Just download the mobile app to get started!

Learn More About FloPlan:

Regional Government Affairs Update March 16, 2022 🍀

This update includes good news on issues such as rental licensing and metro district disclosures. Those public policy victories didn’t just happen. Hard work was needed by members of the real estate industry and their allies.

As a reminder, ballots for the April municipal elections were mailed this week for statutory towns like Berthoud, Eaton, Erie, Timnath, Wellington, Milliken, Windsor, and Johnstown.

Barbara Koelzer
Regional Government Director

Boulder County
No On Rental Licensing:
On March 8 the City Council ended months of angst for landlords and property managers on March 8 when it decided not to pursue rental licensing. Reviewing the results of a survey done last summer in which 74 percent of resident respondents voiced opposition to the concept was enough to convince the Council that rental licensing was unnecessary.

It was clear from the beginning that landlords, both those with multiple properties and those who rent only one home, did not support the idea. However, the survey also showed many tenants viewed the idea of inspections as a violation of their privacy. Both landlords and tenants expressed concern licensing would increase rental costs for tenants.

Some councilors, like Marcia Martin, initially supported the idea to get more data on how many people rent homes in Longmont. But she changed her mind early in the process. Martin argued that the City’s existing programs for tenant protection work well. Mayor Joan Peck was visibly disappointed. She continued to articulate her belief that tenants were too fearful to speak up in support of licensing. Saying there needed to be equity for tenants Peck argued, “If we are really an inclusive community, we need support for tenants just like landlord alliance.”

After a long discussion, the Council voted unanimously to table rental licensing. A second motion for a Council presentation on “advocacy support” for tenants also passed.

Council Vacancy Will Be Filled in November: The Longmont City Council has decided to leave a vacant seat on Council until the November 8 general election. A special election to fill the seat left vacant by Joan Peck’s election as Mayor last November would cost $390,000. As Mayor Peck noted, none of the Council’s decisions since her election have resulted in tie votes, so leaving the seat vacant a few more months wouldn’t impair public policy decision-making.

Fire Victims Getting a Break on Building Codes:
After a long public hearing, the Louisville City Council reluctantly decided to allow owners of destroyed and damaged homes to build to Louisville’s Energy Code that was in place prior to November 2021. This code is often referred to as the 2018 International Energy Conservation Code. Many affected homeowners had begged for that option. As one homeowner said, “It’s a matter of economics. We want to build to the highest level of energy efficiency, but we can’t afford to do it.”

There was considerable debate about what compliance with the newer 2021 International Energy Conservation Code would cost. The City, using estimates from Group 14 Engineering, estimated it would cost a minimum of $19,867 extra for a 2,200-square-foot home. The City would also negotiate discounts on some relevant products (like heat pumps) to reduce that cost further. However, according to the Home Builders Association of Metro Denver, the 2021 codes would add $77,000 to rebuilding cost.

In the end, the pressure put on the City Council by impacted homeowners, who held rallies that were covered by the media, turned the tide. The issue became politicized by the former Mayor of Boulder and current Colorado Energy Office’ Executive Director, Will Toor, and others, who urged the Council to adhere to 2021 codes in the name of climate protection.

The Council will begin the public hearing process on March 15, with the final public hearing on April 5. Superior’s town council already decided to offer the same grace to affected homeowners in that town. Superior will also provide rebates on building permits and fees for Marshall Fire victims.

Larimer County
Fort Collins
East Mulberry Plan:
City staff gave an update on the East Mulberry Plan, with an annexation decision on the 3-square mile parcel possible by end of the year. However, the future of the annexation appears uncertain. Some councilors want to see a benefit to annexation for the citizens of Fort Collins.

Councilor Julie Pignataro insinuated that perhaps Larimer County wanted to dump the parcel on Fort Collins and said the city shouldn’t annex it if that is the case. Councilor Kelly Ohlson, who has already expressed his opposition to the plan, said, “Why would we want to do this to ourselves?”

The East Mulberry enclave was formed in 2018. The City has an agreement with Larimer County that states an enclave will be pursued when it becomes eligible. East Mulberry became eligible in 2021. East Mulberry is mostly commercial and industrial, with very few homes.

Metro District Disclosure on Hold:
After an executive session on March 8, the Loveland City Council decided not to proceed with an ordinance intended to provide more disclosure for home buyers in metropolitan districts. City Attorney Moses Garcia wrote, “After a review of legal considerations, City Council is postponing consideration of the ordinance in order to determine how effectively the recent state legislation regarding metropolitan districts, the proposed MLS disclosures by the local realtors’ (sic) association, and the potential changes to the Seller’s Property Disclosure form inform potential purchasers of homes within metropolitan districts.”

The draft ordinance would have created liability for home sellers and listing brokers if a signed disclosure form was not provided to buyers. The Loveland-Berthoud Association of REALTORS® had a list of objections to the ordinance, and sought the assistance of Scott Peterson, General Counsel for the Colorado Association of REALTORS®. Peterson gave City staff an overview of the Colorado Contract to Buy and Sell Residential Real Estate to illustrate buyer protections inherent in the contract timeline before the executive session.

IRES added new required listing fields for metro district homes in late January 2022. For more information, see:

The LBAR Metro District Task Force (Renae Hupp, Michelle Jacobs, Gary Maggi and David Powell) worked tirelessly on this issue for months.

Endorsements in Berthoud Election: The Loveland-Berthoud Association of REALTORS® interviewed the Berthoud trustee candidates and asked them real estate-related questions in early March. After consideration, LBAR supports three candidates for the three available seats: Ryan Berry, Alex Johnson, and Sean Murphy.

Legislative Update:
The legislative session has reached its halfway point, but many key bills of interest to real estate have been introduced slowly with many still on hold. Why? No one knows for sure, but it appears there will be a rush to introduce bills moving forward. The last day of the 2022 session is May 11.

NAR Priorities In $1.5 Trillion Spending Package:
Congress passed a long-awaited bill March 10 to fund the government through the remainder of the fiscal year, sending it to President Joe Biden for his signature. The $1.5 trillion bipartisan package keeps the government running through Sept. 30 and includes money for priorities the National Association of REALTORS® supports, such as housing programs, rural broadband, and surface transportation projects. The bill also reauthorizes the National Flood Insurance Program.

Since last October, the government has relied on a series of short-term funding extensions while Congress worked toward a long-term deal. Some highlights of NAR priorities in the bill include:

  • Flood insurance: Extends the NFIP through Sept. 30 and provides significant funding for communities to respond to and mitigate the impacts of future disasters, with $276 million for flood mapping.
  • Broadband: Includes more than $550 million to expand rural broadband services on top of broadband funding included in the American Rescue Plan and bipartisan infrastructure bill last year.
  • Fair housing: Contains $85 million for fair housing activities, including the Department of Housing and Urban Development’s Fair Housing Initiatives Program, Fair Housing Assistance Program, and National Fair Housing Training Academy.
  • Violence Against Women Act: Reauthorizes this legislation and establishes the Violence Prevention Office at HUD. NAR was part of the original group of housing industry supporters that helped craft the housing provisions of the bill.
  • Transportation: Provides the remaining funding to implement programs and spending in the Bipartisan Infrastructure Framework, which was passed in November.

NAR’s policy team continues to analyze the 2,700-page bill and will offer further insight in the coming days.

(Re)Discover e-PropertyWatch

Included with your IRES MLS subscription, ePropertyWatch helps you stay in touch with past clients until they are ready to sell, buy, or make a referral.

ePropertyWatch is a proven email and web service homeowners love.  The monthly report is full of information on their home and neighborhood, with up-to-date information on their home’s value, nearby listings and transactions, local trends, and more.

  • The service provides up-to-date home value and equity, nearby transactions, for-sale listings, and more for each of your contacts or customers
    • PRO TIP: Set up a report on your own home and experience the benefits your clients will!
  • You sponsor it—your photo and contact information are on every email and web page
  • Your clients don’t have to go looking elsewhere for the home and neighborhood real estate information they want—you give it to them personally, each and every month

Why do agents love ePropertyWatch?

Stop client churn

You sponsor ePropertyWatch. And with over 50% open rates, ePropetyWatch emails will help your clients remember your name for years to come.

Information homeowners love

Instead of your clients visiting national real estate websites to find information about their homes and neighborhoods, you send it to them every month.

New leads

ePropertyWatch isn’t just for current clients – you’ll generate new leads too. Just sign up the prospects you meet at open houses and other events to start promoting yourself as the local real estate expert.


ePropertyWatch lets you “set it and forget it.” You load email and property addresses once – we take care of the rest, every month, with no hassle. It’s the perfect way to reach clients.

Discover ePropertyWatch

  • Enroll up to 2,500 clients – no one else sees or shares these contacts.
  • Upload your photo and contact info – create custom branding for all emails and web pages.
  • Simple client enrollment – auto-import your contact list if using CoreLogic systems (Matrix, AgentAchieve), or upload via Excel or simply type in addresses.
  • Auto email service – Fully automated emails directly from CoreLogic to your clients.
  • Online web pages – your clients see up-to-date information about their homes and neighborhoods online.
  • Website widget – drop on your website and visitors enroll themselves automatically.
  • Monitoring – see who is using ePropertyWatch and staying engaged with you.
  • Convenient billing – credit card billing for easy renewal.

Get started today! Find ePropertyWatch under the REPORTS tab in