For the best user experience we recommend using the most current operating system version for your device and enabling auto updates on the application in your App or Google Play Store to ensure you are on the most recent version of our app.
PRO TIP: Be sure to update your device before you update your App.
Minimum Supported*
Apple iOS 13
Android 10
The SentriKey® Real Estate Mobile App is not compatible with Windows Mobile or Blackberry operating systems.
Bluetooth® connectivity requires a Bluetooth® Low Energy compatible device plus the supported operating systems referenced above.
Web Minimum Supported
PC/Operating System: We recommend the most recent version of Windows or OS.
Web Browser: We recommend using the latest Microsoft, Chrome, Firefox, or Safari browser for the best user experience.
Connectivity: Internet access
Note: Certain firewall systems and network configurations can prevent communication with the SentriLock system. Reconfiguration of services or network settings may be necessary on the users end. As always if you have any questions, please reach out to our Customer Service Team if you need assistance at 513-618.5800.
*Minimum supported as of the publishing of this post. To get the most up to date information see SentriLock’s dedicated minimum requirements page.