Greeley: City Working to Improve Development Review Process

Like other municipalities in Northern Colorado, Greeley is seeing an increase in development activity. The Community Development Department is working to improve its development review process.

Director Brad Mueller said the City is trying a new tactic — bringing developers in to train staff. The goal is help staff understand the external pressures facing developers, their needs and their constraints. He got the idea from a planning conference he attended but said as far as he knows, this training is unique in our region. According to a recent survey, developers say the City needs to improve its new employee learning curve, make the turn around time more predictable and provide clear direction regarding submittals and appeals. Survey respondents like the electronic submittal system and appreciate the improved customer service. Note: Mueller says the City has also hired a community engagement officer to enhance communication between the City and its residents.

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